The testimonials below were taken from real customer reviews on Zillow.

My experience was pleasant...i found a house rather quickly and it was a smooth experience. The experience was painless and i would reccommend him to anyone looking to purchase a home..He was quick in getting back to texts and emails and an all around honest person.

Tom was extremely friendly and attentive. He was easy to get along with and always was quick to respond to any inquiry or request that was made. Very flexible and accommodating in his schedule.

Honest and up front with all information. Extremely professional in appearance and all communications.

Provided excellent recommendations for other entities involved in the home buying process (attorney, lender, inspector, etc).

Made the process of purchasing our first home a pleasant one.… 

Tom was an excellent real estate agent when my husband and I were buying our home. Since it was our first home purchase, we had many questions and concerns. Tom was always willing to help and explained every step of the process to us. It was very helpful that Tom was always easy to get in contact with. He either answered the phone immediately or got back to us within minutes. When we were looking at the houses, his insight was invaluable. Coming from being a home contractor himself, he was able to give us information about the conditions of important items. He was always extremely honest with us and would never gives us the "answer we wanted" just so he could make the sale. I would highly recommend Tom Delese. It was an absolute pleasure working with him.… 

Also Zillow does not ask reviewers to rate honesty, I think that is the most important quality for a real estate professional to have (or any other professional for that matter). Tom has shown me a lot of houses and never tried to put pressure on me or convince me to buy one. He always tried to honestly point out what's good and what's not so good about every house to the best of his knowledge (which was sufficient). He also helped me by referring me to other professional that I needed throughout the purchase process. Highly recommended!

Tom was the best real estate professional I have ever worked with. He was always responsive to my phone calls and e-mails -- even during late night hours. He consistently made himself available for house showings to accommodate my busy schedule. I would highly recommend him to any of my friends and family.

Tom has a nice personality and is never "pushy." He helps you to make an informed decision and makes sure that everything proceeds effortlessly throughout the home buying process. He earned the five-star rating that I gave him!

Tom DeLese is a very professional, knowledgeable and patient RE agent. We recently worked with Tom to sell our home as well as purchase a home. He was more than available and accommodating for showings, phone calls and emails at all hours of the day and evening and worked around our schedule. His network of resources helped with showings as well as getting things done when necessary. He is very knowledgeable about all areas of Staten Island which makes him an asset when looking to purchase a home

Tom helped my husband and I purchase our first home. Tom was attentive and patient throughout the entire process. He was always quick to respond to our emails, phone calls, and text messages. He was always on the ball when it came to scheduling appointments for us to see homes and always accommodated our busy work schedules. Tom never hesitated to take us to see the same home more than once to ensure our comfort level before making an offer. All in all we had a great experience with Tom and I would highly recommend him. He knew that we were pretty specific and picky about what we wanted and he didn't stop until we found it.

He is the most professional of real estate brokers I ever had to deal with. Truly a gentleman and professional  Anytime I had a question and calked him, I received an immediate answer or a call right back. Tom told me exactly what to expect and was right on the button an any issues. He made buying a home a very enjoyable experience!

The house that purchased with Tom was my first house i had no experience, but Tom went out of his way to help us the get house we wanted. We encountered many problems but Tom never give up he was always there fixing everything that went wrong. I would recommend Tom to every one who is looking to buy a house you could never go wrong with guy he has experience , he works with you not like a agent but more like a close relative.

Thomas DeLese was an absolute pleasure to deal with. He knows everything about Staten Island and he went out of his way to impart his knowledge on every situation that we came across. You will not find a more qualified, reliable and genuinely nice realtor as him. I highly recommend him. He will explain everything to you and then go the extra mile to give possible scenarios of what might happen next in the buying process. Easy to get in touch with and was always there to answer questions.

Thomas delese is a very helpful man and does not quit until you are 110% satisfied. He is very patient throughout the whole process and helps you understand every detail he is a well thought out man and is intended to help you for whatever reason at first I was confused about everything since it was my first time buying a home but thomas went through the steps to help me get through this transaction I was very satisfied with my experience with thomas and highly recommend him to whomsoever is reading

Mr DeLese did an outstanding job helping us find tenants for a storefront and an apartment we had. He kept us updated every step of the way, and always made himself available to us when we had any questions or concerns. Very professional and definitely knows the business inside and out. We would highly recommend him to anyone.

Tom is very personable and pleasant. He made our first home buying experience so pleasurable. He made sure there was no added stress or confusion. All questions were answered within a days time. My husband and I would recommend Tom to anyone looking for an honest, loyal realtor.

Tom DeLese went above and beyond the requirements of a realtor. He made everything run smoothly and made us feel very comfortable. He made sure that we were happy throughout the process and even after it was over. He didn't push us or pressure us on anything that wasn't in our interest. He was always there to the rescue even after the closing! He is one of the most genuine people I've ever come in contact with.